General returns policy
You can return items within 30 days of the ship date. All returns are subject to a 10% restocking fee. Shipping costs are not refundable. Special order items are non returnable. Items should be returned in their original product packaging and in a non-used condition. All items must be in original packaging. Any accessories in the original shipment must be included.
Please include a fully filled out RMA form with description of the issue surrounding the return of the product, including your phone number, email address and method of payment (for refund). Click Here for RMA Form.
Items should be returned to:
1345 Thunders Trail, Bldg D
Potomac, Montana 59823 USA
Refund & replacement information
Your refund or replacement will be processed after we receive, inspect, and verify your return.
We will process your refund or replacement within 10 business days (not including Saturday, Sunday, or holidays) of delivery. We will notify you via email with the details of your refund or replacement order as soon as it has been fully processed. The risk of loss for the product being returned shall be with the purchaser at all times during the shipment of such product to Elite Iron and with respect to any shipments from the returns center back to you.
Shipping of suppressors can only be done to a current FFL holder and will only be transferred when Tax stamp has been paid for and processed.
Elite Iron Suppressor Guarantee / Defective Products
Limited lifetime warranty:
Elite Iron has in place a very rigid manufacturing and assembly process in building the highest quality sound suppressors for you, our customer. Our guarantee is that our suppressors are free from defects both in materials and workmanship during the normal use lifetime of the suppressor. If the need to have the suppressor inspected or serviced at any time, when determined that the product is at fault, we will repair the product free of charge. Elite Iron will also cover those occasional first “oops” at our discretion where the customer caused damage to the internals of the suppressor by mistake and that the registered tube was not damaged beyond repair.
This warranty does not cover damage to either the sound suppressor or host weapon resulting in whole or in part from: use in a criminal act, negligence or abuse, any type of modifications, careless handling, use of improperly loaded ammunition, or the use of surplus ammunition. Elite Iron assumes no liability for damages or bodily injury caused by the above mentioned conditions. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Titanium center fire model suppressors limited warranty:
Due to the nature of the titanium material when introduced to the corrosion factor of burning propellants, all center fire models are limited to our material and workmanship guarantee only.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Before sending a suppressor to Elite iron for repair, please call us at 406-244-0234 to first discuss the reason and/or concern for the possible service. Once we have determined that the item needs to be serviced by the company, we will schedule the work order for your repair. A copy of the front of the approved Form 4 must accompany the suppressor; or for dealer warranties a copy of the Form 3. Please include all contact information, return address, and a brief note describing the issue or circumstances, including the type of weapon and ammunition that was being used.
In the event that the suppressor is damaged beyond repair, the customer may purchase a replacement suppressor of the same model at 50% of MSRP.
Once your return is processed, and is verified to meet the basic criteria above and to be defective, your refund will be issued or your replacement order will be sent. Replacement products due to return will be shipped within 10 business days of receipt. Please include a description of the defect or problem with the product, including your phone number/email address.
Defective items should be returned to:
1345 Thunders Trail
Potomac, Montana 59823 USA
We’re always happy to answer your questions, take your comments and suggestions, or assist you in any way possible.